Responsible Gaming

Responsible gaming is a principle that promotes a conscious, informed and balanced approach to gambling entertainment. The goal of this page is to help you understand the risks associated with gambling, recognise problematic behaviour early, and use all available tools to stay in control of your activity at Nomini, operated via the regional website nomini-au-au.com.

Nomini supports responsible gaming by providing limit-setting tools, self-exclusion options, and access to professional support resources. Our team is committed to assisting players who show signs of distress or loss of control and to responding to any responsible gaming request in a respectful, confidential and timely manner.

Risk Awareness

Gambling should always be treated as a form of entertainment, not as a way to make money or solve financial problems. For players in Australia, it is particularly important to understand that offshore online gambling services such as nomini-au-au.com, operated by Rabidi N.V. (registered in Curaçao, company number 151791), are not licensed under Australian law and are listed by the Australian Communications and Media Authority (ACMA) as operating in breach of the Interactive Gambling Act 2001. This means there is no Australian regulatory protection or recourse if problems occur.

Warning signs that your gambling may be becoming harmful include, but are not limited to:

• Gambling more frequently, with higher stakes, or for longer periods than you originally planned.
• Thinking about the casino or about recovering losses when you are at work, studying, or with family and friends.
• Chasing losses by increasing bet sizes or depositing again immediately after a loss.
• Borrowing money, using credit intended for other purposes, or selling personal belongings to fund gambling.
• Hiding or lying about gambling activity, deposits, or losses from family, friends or financial partners.
• Feeling irritable, anxious, depressed or unable to relax when you are not gambling.
• Neglecting work, study, family, health or other responsibilities because of time spent gambling.
• Using gambling as a primary way to cope with stress, loneliness, grief, or other emotional difficulties.

Self-assessment questions

The following statements may help you evaluate your own behaviour. Ask yourself whether you agree ("yes") or disagree ("no") with each one:

• I often gamble longer than I intended, even when I plan to stop.
• I have tried and failed to reduce or stop my gambling.
• I sometimes gamble with money that I need for bills, rent, food or other essentials.
• I feel guilty, ashamed or stressed about my gambling or about how much I spend.
• I have lied to people close to me about how much time or money I spend on gambling.
• I sometimes gamble to escape problems or negative feelings.
• I have experienced conflicts at home, school, or work related to my gambling.

If you answered "yes" to several of these statements, we strongly recommend that you:

• Immediately consider setting stricter limits or using self-exclusion tools described below.
• Contact a professional support service in Australia or an international organisation (see Support Resources section).
• Avoid viewing gambling as a solution to financial or personal problems.

Limits & Tools

Nomini, via nomini-au-au.com, provides player-controlled tools designed to help you manage your gambling behaviour. These tools are preventative measures and should be used before problems arise or as soon as you notice any of the risk indicators mentioned above.

Deposit limits

You can set limits on how much you are allowed to deposit into your account over specific periods. These include daily, weekly and monthly deposit limits.

1. Access your account: Log in to your profile on nomini-au-au.com using your usual credentials.
2. Open the responsible gaming area: Go to "My Account" or "Profile" in the site menu and select the "Responsible Gaming", "Limits" or similarly named section (wording may vary slightly depending on the current site version; always refer to the footer or help centre for guidance).
3. Select deposit limits: Choose the "Deposit Limits" option. You will normally see separate fields for:
   • Daily deposit limit (e.g. maximum total deposits allowed in a 24-hour period).
   • Weekly deposit limit (7-day period).
   • Monthly deposit limit (calendar month).
4. Enter the amounts: Carefully consider your personal finances, regular expenses and leisure budget. Enter specific numeric values in your account currency which you can comfortably afford to lose without affecting essential living costs.
5. Confirm the changes: Save or confirm your new limits. Depending on the platform's current configuration, decreases to limits usually take effect immediately, while increases may be subject to a cooling-off period (e.g. 24 hours or more). You will normally be asked to reconfirm any requested increase after the cooling-off period.

Important: Limits are a self-management tool and do not replace independent financial advice. For Australian residents, no local regulator supervises these tools on this offshore site; enforcement relies on the systems operated under the Curaçao licence (Antillephone N.V. license no. 8048/JAZ).

Time management (session tools)

To help prevent extended continuous play, you are encouraged to use time-based control features, where available:

• Session reminders: In the "Responsible Gaming" or "Settings" section of your account, you may be able to activate pop-up reminders at specific intervals (for example, every 30, 60 or 120 minutes). Choose a suitable reminder frequency and save your settings.
• Session time limits: If the platform offers fixed maximum session durations, select a maximum continuous play time (e.g. 1 or 2 hours). After this period expires, you will be logged out or prompted to take a break.

Short breaks ("Time-Out")

In addition to regular limits, you can temporarily suspend your access by using a short break or "Time-Out" function, where available:

1. Navigate to Time-Out: While logged in, go to "My Account" > "Responsible Gaming" and look for "Time-Out", "Short Break" or a similarly named option.
2. Select duration: Choose a period that suits your needs, such as:
   • 24 hours
   • 48 hours
   • 72 hours
3. Confirm your request: Read the description of what the break entails (e.g. you will be unable to place bets or play games during the selected period). Confirm your choice. In most configurations, a Time-Out cannot be reversed before it expires.

During the Time-Out period, you are advised not to seek other gambling options and to consider contacting one of the support services listed below if you feel you are losing control over your gambling.

Self-Exclusion

For players who experience significant difficulty in controlling gambling, self-exclusion is a stronger measure than temporary limits or short breaks. Self-exclusion allows you to block access to your Nomini account on nomini-au-au.com for a longer or indefinite period.

How to request self-exclusion

1. Log in (if possible): If you still remember your credentials and can log in without difficulty, access your account at nomini-au-au.com. If you have already lost access or do not wish to log in, proceed directly to contacting support by e-mail.
2. Open the self-exclusion section: From "My Account" or "Profile", select "Responsible Gaming" and then "Self-Exclusion" (or a similarly titled option). If you cannot find this option, you may request self-exclusion directly by writing to [email protected].
3. Choose the exclusion period: Available durations typically include:
   • Minimum fixed terms (e.g. 6 months, 12 months or longer).
   • Custom fixed terms (you may be allowed to choose a specific date, subject to minimum length requirements).
   • Lifetime or indefinite exclusion, intended for players who no longer wish to gamble on this website.
4. Provide accurate information: Ensure that the personal details linked to your account (name, date of birth, e-mail address, phone number if provided, and other identifiers) are accurate and up to date. This assists the operator in implementing self-exclusion effectively across all associated records under the same profile.
5. Confirm your decision: Read the explanatory text regarding the consequences of self-exclusion. You may be asked to tick a confirmation box or to re-enter your password to confirm that you understand:
   • You will not be able to log in or play during the self-exclusion period.
   • The request may be treated as irrevocable for at least the selected period.
   Submit the self-exclusion request.
6. Support confirmation: You should receive a confirmation e-mail from the support team at [email protected] acknowledging your self-exclusion and specifying the start and end dates (where applicable).

Consequences of self-exclusion

• Account access: Once self-exclusion is in place, you will not be able to log in or use your account on nomini-au-au.com for the duration of the exclusion. Attempts to access the site may be blocked or redirected.
• Deposits and play: You will be unable to make new deposits or place bets. Marketing communications from the operator should be minimised or stopped to the extent technically possible, based on the contact information in your profile.
• Withdrawals and balances: In general, you remain entitled to withdraw any withdrawable balance that existed prior to the effective start of your exclusion, subject to the operator's standard verification and withdrawal procedures. However, because Nomini is operated offshore (Rabidi N.V., Curaçao, Antillephone N.V. licence 8048/JAZ) and is blocked by ACMA, there is no Australian regulatory guarantee that withdrawals will be processed. You should contact [email protected] promptly to clarify any remaining balance and request a withdrawal, if permitted by the site's terms.
• Re-opening an account: For fixed-term self-exclusions, the account generally remains closed until the minimum term has fully elapsed. Requests to reactivate an account may require a cooling-off period and explicit written confirmation. For lifetime self-exclusion, re-opening the account should not normally be permitted. The exact process will depend on the operator's policies in force on nomini-au-au.com at the time of the request.

Important Australian note: Self-exclusion on this offshore website is not part of any Australian government-approved self-exclusion register, and no Australian regulator, including ACMA, supervises its implementation. You are therefore strongly encouraged to complement any site-level exclusion with device-level blocking software and, where available, Australian self-exclusion programs for land-based venues.

Contact for self-exclusion assistance

If you are unable to locate the self-exclusion settings or cannot log in, you may request self-exclusion by contacting:

• E-mail: [email protected] (primary responsible gaming and support contact).
• Alternative e-mail (general enquiries): [email protected].

When writing, clearly state that you request self-exclusion from nomini-au-au.com, include your full name, date of birth, registered e-mail address, and any other relevant account identifiers.

Support Resources

Professional help is available if you are concerned about your gambling or about someone close to you. All contacts listed below operate independently from Nomini and Rabidi N.V. The operator does not control these organisations but encourages their use. Conversations are typically confidential, and many services are free of charge.

Local support for Australia

For residents of Australia, the following national and state-based services provide specialised assistance, information and counselling in relation to gambling-related harm. These services are not affiliated with nomini-au-au.com and do not endorse offshore gambling providers.

• National Gambling Helpline (Gambling Help Online)
  • Phone: 1800 858 858 (free call within Australia).
  • Website: www.gamblinghelponline.org.au.
  • Hours: 24 hours a day, 7 days a week.
  • Services: Telephone counselling, online chat, e-mail support, information resources.
  • Languages: English; access to interpreter services for many other languages via the Translating and Interpreting Service (TIS National) may be available on request.
• Lifeline Australia (for crisis support, including where gambling contributes to distress)
  • Phone: 13 11 14.
  • Website: www.lifeline.org.au.
  • Hours: 24/7.
  • Languages: English; interpreter services may be arranged.
• State and territory gambling help services (examples)
  • NSW Gambling Help - Phone 1800 858 858, website: www.gamblinghelp.nsw.gov.au.
  • Victoria - Gambler's Help - Through the Victorian Responsible Gambling Foundation: www.gamblershelp.com.au.
  • Queensland - Gambling Help QLD - Information via www.qld.gov.au.

These services can provide confidential advice, counselling, referrals to local practitioners, and in some cases support for families affected by gambling.

International support organisations

Self-exclusion schemes by country

In addition to site-level tools on nomini-au-au.com, many jurisdictions operate independent self-exclusion registers or schemes. While these may not directly cover offshore sites, they can support your broader efforts to stop or reduce gambling:

• United Kingdom - GAMSTOP
  • Website: www.gamstop.co.uk.
  • Scope: Multi-operator self-exclusion for UK-licensed online gambling businesses.
  • Note: GAMSTOP generally does not cover offshore operators not licensed by the UK Gambling Commission, such as nomini-au-au.com. However, it is an effective tool if you hold accounts with UK-licensed operators.
• Spain - RGIAJ (Registro General de Interdicciones de Acceso al Juego)
  • Website: Information and registration via the Spanish Directorate General for the Regulation of Gambling (DGOJ).
  • Scope: National self-exclusion register that restricts access to licensed gambling operators in Spain.
• Other jurisdictions: Many EU member states and some other countries operate their own national schemes. If you live or reside outside Australia, please check with your national regulator or gambling help service for information on available self-exclusion programs.

Blocking and filtering tools

Software solutions can help you block access to gambling content across devices, irrespective of the operator. Consider the following options:

• Gamban
  • Website: www.gamban.com.
  • Function: Blocks access to known gambling websites and apps on installed devices (desktop and mobile).
• BetBlocker
  • Website: www.betblocker.org.
  • Function: Free blocking software that can restrict gambling content for chosen durations.
• Other tools: Parental control software, DNS filtering services, and device-level content filters may also help to reduce exposure to gambling-related material.

Family and friends support resources

Gambling problems frequently affect partners, family members and close friends. The following resources can support affected others:

• Gambling Help Online (Australia) - Offers information sections dedicated to families and friends, including forums and advice on boundaries and self-care.
• Gam-Anon - An international fellowship for people worried about someone else's gambling; see www.gam-anon.org for meetings and resources (availability may vary by region).
• Online forums and peer-support groups: Reputable mental health forums and community groups may provide anonymous peer support; always ensure that any forum you use respects privacy and moderation standards.

Confidentiality note: Interactions with the above services are generally confidential and independent of Nomini. The operator does not receive information about your conversations with these services unless you expressly authorise such disclosure.

Help for Family

If you are concerned that a family member, partner or friend is experiencing gambling-related harm, approaching the situation with care and planning can make it more likely that they will accept help.

How to start a conversation

• Choose the right moment: Avoid discussing the issue when the person is actively gambling, under the influence of alcohol or other substances, or in the middle of an argument. Pick a calm, private setting.
• Use non-judgmental language: Focus on what you have observed and how you feel rather than accusing or blaming. For example, say "I've noticed you seem stressed about money, and I'm worried about you" rather than "You are ruining everything with gambling."
• Listen actively: Allow the person to speak without immediate interruption or criticism. Acknowledge their feelings and avoid minimising their experience.
• Set clear boundaries: Be honest about what you can and cannot do (for example, you may decide not to lend money). Boundaries are important both for your protection and to avoid enabling further gambling.

Encouraging support and treatment

• Provide information about help services: Suggest contacting Australian services such as Gambling Help Online (1800 858 858, www.gamblinghelponline.org.au), which offer support both for gamblers and for affected family members.
• Offer practical assistance: You might help them make the first phone call, accompany them to an appointment with a counsellor, or assist in installing blocking software such as Gamban or BetBlocker on their devices.
• Consider professional mental health support: Suggest seeing a psychologist, psychotherapist or counsellor experienced in addiction or behavioural issues. In Australia, you can seek referrals through a general practitioner or mental health services.
• Support self-exclusion and limits: If they use nomini-au-au.com or other gambling sites, encourage them to self-exclude, set strict deposit and time limits, and to use national or regional self-exclusion schemes where available.

Support for yourself as a family member

Supporting someone with gambling problems can be emotionally and financially exhausting. It is important that you also protect your own wellbeing:

• Access dedicated family support services: Many gambling helplines (including Gambling Help Online in Australia) offer specialised advice and counselling to family members and friends.
• Join support groups: Consider peer groups such as Gam-Anon (www.gam-anon.org) or online forums hosted by reputable organisations where you can share experiences anonymously with others in similar situations.
• Seek legal and financial advice: If debts, joint accounts or legal obligations are involved, consult a qualified financial counsellor or legal advisor in Australia to understand your rights and options.
• Look after your own mental health: If you experience anxiety, depression or burnout as a result of another person's gambling, speak to a mental health professional or call services such as Lifeline (13 11 14 in Australia).

Operator's Commitment

Nomini is operated by Rabidi N.V., a private limited liability company registered in Curaçao (company number 151791), under licence 8048/JAZ issued by Antillephone N.V. The operator acknowledges the risks associated with gambling and commits to implementing reasonable measures, within the framework of its Curaçao licence, to identify and mitigate problematic gambling behaviour on nomini-au-au.com. These measures are not subject to Australian regulatory oversight and should not be viewed as equivalent to protections offered by Australian-licensed operators.

Internal monitoring and risk checks

Within the technical capabilities of the platform, the operator may perform the following forms of behavioural monitoring:

• Analysis of play patterns: Monitoring unusually long sessions, frequent deposits within short timeframes, and repeated attempts to reverse withdrawals, which may indicate loss of control.
• Deposit and loss trends: Identifying patterns of rapidly escalating deposit amounts or sustained high losses that significantly exceed the usual activity for a given account.
• Use of responsible gaming tools: Observing when players frequently request increases in limits shortly after setting them, or frequently cancel or shorten previously requested breaks.
• Reaction to communications: Assessing responses to responsible gaming messages or pop-up reminders, and adjusting frequency or content where appropriate.

Warning messages and interventions

When risk indicators are detected, the operator may employ several intervention strategies:

• On-site notifications: Displaying pop-up messages or banners reminding players of responsible gaming principles, encouraging breaks, and directing them to the responsible gaming tools page.
• E-mail communication: Sending informational e-mails to the registered address, such as [email protected] communications, suggesting setting or tightening limits, considering a Time-Out or self-exclusion, and highlighting support resources.
• Temporary restrictions: In certain cases, the operator may temporarily limit certain account features (such as the ability to deposit further funds) while clarifying the player's situation and discussing responsible gaming options.

Conditions for proactive contact

Support staff may proactively contact a player if, in the operator's assessment, there is reasonable indication of elevated risk. Such circumstances may include, for example:

• Substantial and rapid increase in deposits or stakes over a short period without prior history of such play.
• Repeated attempts to override or cancel recently set limits or self-exclusion measures.
• Messages to customer support suggesting distress, desperation, or mention of financial or personal crises linked to gambling.

Any proactive contact will normally be made via e-mail to the address registered on the account. Communications aim to be informative and supportive, not punitive. However, in serious situations, the operator may decide to apply or extend restrictions, including self-exclusion, in line with its internal policies and licence obligations.

Financial and regulatory disclaimer: As Rabidi N.V. is a privately held company registered in Curaçao and licensed by Antillephone N.V., there is limited public financial transparency and no guarantee of segregated player funds. Payouts generally depend on the operator's operational cash flow. Australian players should be aware that ACMA lists this service on its blocking list as operating in breach of the Interactive Gambling Act 2001, and that no Australian authority guarantees the safety of funds or the availability of dispute resolution mechanisms for this site.

Updates

The responsible gaming practices and policies applicable to Nomini and the website nomini-au-au.com may evolve in response to regulatory developments, changes in industry standards, technological updates, or internal policy reviews undertaken by Rabidi N.V. or its related entities (such as payment processor Tilaros Limited in Cyprus).

• Notification methods:
  • Website notices: Material changes to the responsible gaming policy may be signposted via banners, pop-up notifications, or highlighted messages on nomini-au-au.com, particularly upon login or on the responsible gaming page.
  • E-mail communication: Where required or appropriate, players may be notified of significant changes by e-mail to the address registered on their account. It is your responsibility to ensure that your contact details remain up to date.
  • Policy page updates: This page will be updated periodically to reflect the most recent version of the responsible gaming approach. Historical versions may not be maintained online.

Last update of this responsible gaming page: 06 November 2026.

Contact & Feedback

If you have questions about responsible gaming, wish to provide feedback on the tools available, or need assistance applying limits or self-exclusion to your account on nomini-au-au.com, you can contact the operator using the details below.

Responsible gaming contact details

• E-mail (primary support and responsible gaming): [email protected]
• E-mail (general information): [email protected]
• Phone: Not specified. Customer support is primarily provided via e-mail and onsite help tools.

When contacting support regarding responsible gaming, please:

• Specify that your enquiry relates to "responsible gaming" or "self-exclusion".
• Include your full name, registered e-mail address, and any relevant account identifiers.
• Clearly state the action you are requesting (e.g. deposit limit change, Time-Out, self-exclusion, clarification of tools).

Feedback and self-control request form

For your convenience, you may use the following template as a self-control and support request when writing to the responsible gaming team at [email protected]:

• Subject line: Responsible Gaming -
• Message body (example):
  • Full name:
  • Registered e-mail address:
  • Approximate date of account registration (if known):
  • Request type (choose one or more): Set/Change Deposit Limits, Request Time-Out, Request Self-Exclusion, General Advice, Other.
  • Details of request (including desired limit amounts or exclusion period):
  • Optional: Any additional information about your situation that you feel comfortable sharing to help the team understand your needs.

Please do not send identity documents or sensitive financial information unless specifically requested as part of a standard verification process and always verify that you are communicating with an official nomini-au-au.com address.

Important legal notice for Australian users: Nomini, operated via nomini-au-au.com by Rabidi N.V. from Curaçao, is not licensed by Australian authorities and is listed by ACMA as operating in breach of the Interactive Gambling Act 2001. Responsible gaming tools and support offered by this operator are not subject to Australian regulatory oversight. For independent advice, dispute information, or additional help, you should contact Australian support services such as Gambling Help Online (1800 858 858) or seek guidance from a qualified legal professional in Australia.